Terms Agreement

In order to maintain our system integrity and resources we expect our customers to act responsibly. When you use any WEBSITEQ services, in any form, you automatically agree to the following Conditions.

We reserves the right to suspend or cancel a customer's access to any or all services we provided when we decide that the account has been inappropriately used. In short:

  • No adult content (Pornography)

  • No online gambling

  • No Spam, No unsolicited e-mailing

  • No Warez, cracks, copyright infringement

  • No Server abuse -Any attempt to undermine or cause harm to a server, or customer, of us is strictly prohibited.

  • No Unauthorized use of other people's accounts or computers

  • No IRC Chat Rooms - We do not allow clients to install their own chat rooms of any kind, without approving it with the Support Team.

  • Background Running Programs - Prior approval required for any programs to run continually in the background.

  • NO IRC chat will be approved; FlashChat and MyPHPChat are two chat apps that have been approved.

  • No IRC - We do not allow IRC or IRC bots to be operated on our servers.

Payment Policies

All accounts are set up on a pre-pay basis. Setup fees are charged for all new accounts and major account changes. All pricing is guaranteed for the term of pre-payment. We reserve the right to change prices at any time, unless other terms have been agreed upon. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies us via phone or email for a request for termination of services. Cancellation Policy -We reserve the right to cancel service at any time. Any violation of policies which results in extra costs will be billed to the customer (i.e. transfer, space etc.) Domain Registration fees are not refundable at all.

Lawful Purposes - We reserve the right to refuse service to anyone. Customers may only use our servers for lawful purpose. Transmission of any material in violation of any Federal, State or Local regulation is prohibited.


Customer agrees that it shall defend, indemnify, save and hold us harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against us, our agents, our customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold us harmless against liabilities arising out of;

(1) any injury to person or property caused by any products sold or otherwise distributed in connection with our servers; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from our servers. Disclaimer: We will not be responsible for any damages your business may suffer. We make no warranties of any kind, expressed or implied for services we provide. We disclaim any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by our Web hosting service and our employees. We reserve the right to revise the policies at any time. All end-users, resellers and dedicated servers of ours must adhere to the above policies. Failure to follow any term or condition will be grounds for immediate account deactivation. In addition, any website using WebsiteQ eCommerce software must maintain a hyperlink to "http://www.WebsiteQ.com" in either the header.asp or footer.asp file(s), which are visible throughout the majority of the website. If the hyperlink is not found, WEBSITEQ reserves the right to place the hyperlink on your website without notice.


We offer billing via credit card or debit card charge only. All initial fees must be paid prior to service setup. These fees include: - Service setup fees - 1st month service charge Our billing cycle begins on the day we setup your account, and is due on that day each month thereafter. All accounts not paid within 15 days after your due date will be suspended. Suspended accounts will not be allowed any access to their servers. WebsiteQ attempts to automatically charge credit card on file for any past due invoice for current, suspended and cancelled accounts. Accounts suspended and reactivated must pay all past due and current amounts and are subject to the following reactivation fees: - Shared Servers: $39 reactivation fee - Dedicated Servers: $100 reactivation fee Accounts past due over 30 days cannot be reactivated. You must sign up for new service and pay the full setup fees associated with the server option you choose. To cancel your account, you must contact WEBSITEQ via phone or email with your request. To ensure that you are not billed for another month of service, you must cancel your account before your billing cycle due date. All accounts requesting cancellation are terminated on the last day of your billing cycle. Note: All billing correspondence [invoices, notifications, etc] is done via email. It is crucial that you maintain a current email address with us.

Our online account login enables every customer to:

Update credit card information Update your email address, billing address, shipping address, etc. View your past and current order history Print out your invoices We currently accept payment, in US Dollars only, through the following sources:

  • VISA

  • MasterCard

  • American Express

  • Discover

You can contact our billing department as described on our contact us page.

Refunds Policy

Refunds are issued at the discretion of the company management within 30 days period after date of purchase. In your claim, please include explanation of reasons for a refund and applies by registered letter mail to WebsiteQ, 411 Hackensack Ave, Hackensack, NJ 07601 or fax the request to 201-678-9031. This agreement begins with an initial payment agreement made on this contract. If, at the time of the request for refund, work has been completed beyond the amount covered by the initial payment, the client shall be liable to pay for all work completed at the hourly rate of $120.00. No portions of refunds are issued for provided services unless written application is made within 30 days of signing this contract. Customers paying by credit card expressly agree to have their credit card account billed for said services.

ADULT MATERIAL POLICY Due to different cultures, material that is appropriate in some countries may not be appropriate in others. For this reason and many others, we maintain a strict "No Adult Material Policy".

WEBSITEQ defines "Adult Material" as any of the following:

Any photos or videos showing frontal nudity on either men or women. Any photos or videos showing any sexually explicit nudity. Any audio clips or text containing sexually explicit material. We also prohibit the following: Any sites with direct links to other sites containing such material. Any site engaged in the sale of sexually explicit items. In addition we reserve the right to determine what might be considered "sexually explicit" or "sexually related". If your site contains material that you are unsure about, please let us know before placing the order. Why does WEBSITEQ not allow adult material on their servers?

WEBSITEQ has the privilege of hosting many family sites including self-help, rehabilitation support groups, churches, and many others. As one of the world's leading Web Solutions Providers, we hope our policies will set new standards in the industry as to what kind of material is "acceptable".

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